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English for the Hotel Industry – 10 Online Sessions

425,00 not incl. VAT

Lingua Habit has pioneered the professional:professional (pro2pro) language challenges for busy learners.

You are a non-native English speaking professional in the Hotel, Hospitality or Leisure industry and need fluency and confidence to communicate with customers, clients, staff, vendors across all areas of day-to-day hotel work operations and management.

You need a General English teacher, an experienced professional with years of experience and context to prepare you to communicate with guests, tourists and clients from different cultures and backgrounds.

25 in stock (can be backordered)

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Description

Lingua Habit has pioneered the professional:professional (pro2pro) language challenges for busy learners.

You are a non-native English speaking professional in the Hotel, Hospitality or Leisure industry and need fluency and confidence to communicate with customers, clients, staff, vendors across all areas of day-to-day hotel work operations and management.

You need a General English teacher, an experienced professional with years of experience and context to prepare you to communicate with guests, tourists and clients from different cultures and backgrounds.

How this work:

  • 10 Online Sessions (Zoom or Teams)
    • 5 Sessions with a working professional in operations/sales/marekting in the Hotel industry in Ireland
      • Role play, industry news, case studies, practice scenarios
    • 5 Sessions with our native, qualified English teachers
      • Grammar, Vocabulary, Pronunciation, Speaking practice

Enseñanza no oficial y no conducente a la obtención de un título con carácter oficial o certificado de la profesionalidad.

Additional information

Intensity

Challenging (10 Session in 3 weeks), Intense (10 Sessions in 5 weeks)

Online Sessions

10 Sessions, 5 Challenges.
5 Sessions with Professional in the Hotel, Tourism, and Leisure industry.
5 classes with a native, experienced General English teacher.

Challenges

Choose any 5 from the list – answer and direct incoming calls, inform guests of hotel rates and services, make and confirm reservations for guests, verify guest's payment, issue room keys and direct guests to their rooms, listen and respond to guest queries and requests both in-person and by phone, complete and maintain any incident reports, daily activity reports or other reports requested by management, review accounts and charges with guests during the check-out process

Target Audience

Non-restaurant food servers, Laundry and dry-cleaning workers, Maids and housekeeping cleaners, Desk clerks, Dining room and cafeteria attendants, bartender helpers, Passenger vehicle drivers, Fast foodcounter workers, Waiters and waitresses, Restaurant hosts and hostesses, Bartenders, Baggage porters and bellhops, Dishwashers, Food preparation workers, Janitors and cleaners (except maids), Landscaping and groundskeeping workers, Security guards, Restaurant cooks, Concierges, Office clerks, Maintenance and repair workers, Bookkeeping, accounting, and auditing clerks, First-line supervisors of housekeeping, and janitorial workers, Secretaries, administrative assistants, First-line supervisors of food preparation serving workers, First-line supervisors of office administrative support workers, Meeting, convention, and event planners, Sales representatives of services, Lodging managers, Human resources specialists, Chefs and head cooks, First-line supervisors of mechanics, installers, and repairers, Accountants and auditors, Food service managers, General operations managers, Administrative services and facilities managers, Sales managers, Financial managers.

Resources

Workbooks and Vocabulary Guide